Bindwise vs FeedbackExpress

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Bindwise

Powerful ecommerce solutions for online merchants & brands.

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FeedbackExpress

FeedbackExpress makes it radically easy to improve your Amazon seller rating through powerfully effective, automated feedback requests, and a whole lot more!

Bindwise Summary

Automated ecommerce solutions inside spreadsheets.
Run your entire online business smarter from an automated ecommerce platform built on top of your own spreadsheets. Allow all of your ecommerce channels to work together in perfect harmony.

Order management
Bindwise understands that your growing business needs more flexibility and functionality to meet ever-changing workflow. Now, you can eliminate over 90% of the daily "busy manual work" associated with managing and fulfilling orders and make multi-channel selling a breeze with one central source of truth to view, manage and process orders.

Inventory management
Full inventory management and real-time inventory updates across all sales channels help to prevent double selling, reduce human errors and save your team time and effort.

MONITORING FOR AMAZON SELLERS
Gain crucial alerts about what Amazon doesn't reveal to the sellers.
While Amazon provides a lot of data to the sellers, they don't necessarily inform you about important changes and trends that can impact the fate of your sales

Get live updates with the Bindwise Alerts about everything important related to your store on Amazon:

Hijackers or piggybackers of your listings
Your unnoticed policy violations
Defects in listings or silently suppressed listings
Product detail page overrides
Listing optimization opportunities
Buy Box losses
Negative seller feedback
And more

FeedbackExpress Summary

Positive seller feedback and product reviews on tap
Amazon product review software places your feedback and product review requests on auto-pilot with professionally written messages, delivered to the
right customers, at the right time for the right products.

Timing is everything!
-Choose when your message will be triggered based on when an order is placed, dispatched or delivered—straight away or up to 10 weeks after the event.
-Choose a specific time of day to deliver messages or send at the same time an order was placed.

Filter messages according to:
-Fulfilment type (FBA or MFN)
-Item condition
-SKU or ASIN
-Shipping location

Protect your seller rating
-Exclude requests where the product delivery is late.

Ask for product reviews when positive feedback is left
-FeedbackExpress’ Amazon feedback tool can automatically thank customers for leaving positive feedback and ask for a product review at the same time—increasing your chances of getting a response.

Features

Feature Bindwise FeedbackExpress
Order Management
Inventory Protection
Inventory Monitoring
Hijack Alerts
Listing Optimization
Negative Review Alerts
Feedback Management
Monitor Competitors
Policy Violation Alert
Email Template
Email Automation
Email Filter
Feedback Management
Automated Feedback Solicitation
Feedback Alerts
Request Amazon Product Reviews
Negative Review Alerts
Manage Reviews

Pricing

Bindwise
Starting Price $19/m USD
Free Trial Available
FeedbackExpress
Starting Price £14.95/m GBP
Free Trial Available

Reviews

Bindwise is very good at letting you know about potential problems with your account, whether these are unresolved customer issues, dissatisfaction rates, ToS violations...

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Tom Buckland

Amazon SEO Consultant

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So I see it’s like really useful software or tool or solution for just plug in your Amazon account and then wait for the notifications.

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Augustas Kligys

Orange Klik

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Also, I have contacted their customer service several times with questions and concerns and they have been extremely responsive!

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Jeffrey Cobb

Google Reviews

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If you’re just starting out you might go for Feedback Express and get a few more emails for your money.

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Elsie Mae Brown

ElsieMayBrown.com

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With this effective way of automatizing the feedback requests, you will be a whole lot more productive than before.

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Jordi Ordóñez

Jordiob.com

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Feedback Express have great customer service, which is the single reason I have always resisted trying any alternative.

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Tafhim Kiani

Web Retailer

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