Bindwise vs MerchBee

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Bindwise

Powerful ecommerce solutions for online merchants & brands.

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MerchBee

Creating autoresponder campaigns for your entire product portfolio is easy, and MerchBee gives you complete control over scheduling and design to truly engage your customers.

Bindwise Summary

Automated ecommerce solutions inside spreadsheets.
Run your entire online business smarter from an automated ecommerce platform built on top of your own spreadsheets. Allow all of your ecommerce channels to work together in perfect harmony.

Order management
Bindwise understands that your growing business needs more flexibility and functionality to meet ever-changing workflow. Now, you can eliminate over 90% of the daily "busy manual work" associated with managing and fulfilling orders and make multi-channel selling a breeze with one central source of truth to view, manage and process orders.

Inventory management
Full inventory management and real-time inventory updates across all sales channels help to prevent double selling, reduce human errors and save your team time and effort.

MONITORING FOR AMAZON SELLERS
Gain crucial alerts about what Amazon doesn't reveal to the sellers.
While Amazon provides a lot of data to the sellers, they don't necessarily inform you about important changes and trends that can impact the fate of your sales

Get live updates with the Bindwise Alerts about everything important related to your store on Amazon:

Hijackers or piggybackers of your listings
Your unnoticed policy violations
Defects in listings or silently suppressed listings
Product detail page overrides
Listing optimization opportunities
Buy Box losses
Negative seller feedback
And more

MerchBee Summary

100% Amazon Compliant
Message your customers with absolute confidence knowing that MerchBee is a trusted platform that strictly adheres to Amazon’s terms of service.

Design Beautiful Emails
Plain text emails? Check. Attachments? Check. Images? Check. Rich HTML layouts? Check. Our tool for creating autoresponders is only limited by your imagination.

Feedback Monitoring
MerchBee monitors negative feedback and will instantly alert you via SMS or email. Our streamlined tools ensure swift resolution with both the customer and Amazon.

Automatic Blacklisting
Set up filters that automatically stop messages from being sent to customers that have left poor seller feedback or that have chosen to unsubscribe.

Unlimited Marketplaces
Connect with your customers from around the world and manage autoresponders for amazon.com, .ca, .mx, .uk, .de, .it, .fr, and .es in one place, at no additional cost.

Filters That Convert
Target specific orders with autoresponders using our robust filtering criteria that includes fulfillment channel, ASIN, price paid for the product, and so much more.

Target Loyal Customers
Reward customers with special messages and promotions for their 2nd, 3rd, 4th, and 5th purchases to encourage brand loyalty and increase product reviews.

Full Schedule Control
Schedule emails to reach your customers when you want. Today? Tomorrow? After an order has shipped? After an order was delivered? We empower you to decide.

Features

Feature Bindwise MerchBee
Order Management
Inventory Protection
Inventory Monitoring
Hijack Alerts
Listing Optimization
Negative Review Alerts
Feedback Management
Monitor Competitors
Policy Violation Alert
Feedback Management
Automated Feedback Solicitation
Feedback Alerts
Email Template
Email Automation
Email Filter
Custom Email Designer
Email Analytics

Pricing

Bindwise
Starting Price $19/m USD
Free Trial Available
MerchBee
Starting Price $30/m USD
Free Trial Available

Reviews

Bindwise is very good at letting you know about potential problems with your account, whether these are unresolved customer issues, dissatisfaction rates, ToS violations...

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Tom Buckland

Amazon SEO Consultant

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So I see it’s like really useful software or tool or solution for just plug in your Amazon account and then wait for the notifications.

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Augustas Kligys

Orange Klik

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Also, I have contacted their customer service several times with questions and concerns and they have been extremely responsive!

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Jeffrey Cobb

Google Reviews

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It is enough for what it does but there are better options overall.

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Mallory Davis

Web Retailer

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One fun feature is blacklisting your customers from any future emails from you, if they left a 1-2 star feedback.

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Paulina Masson

Shopkeeper

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One of the things that I really appreciate about what MerchBee is doing is they're making it easier for you to be a smart marketer if you're on Amazon.

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Ryan Daniel Moran

Freedom Fast Lane

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