Feedback Genius vs Kibly

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Feedback Genius

Automatic Emails for Amazon Sellers

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Kibly

Kibly sends automatic e-mails to buyers requesting for reviews. They have a variety of e-mail templates that have proved to work amongst many sellers.

Feedback Genius Summary

Automate Buyer-Seller Messaging
Get feedback and reviews with automated emails
Take back your time and automate your Amazon Buyer-Seller messages. Feedback Genius is easy to use. In fact, most sellers are sending messages within an hour of signing up.

Enhance the Buying Experience
Reach buyers at the perfect moment
Increase the likelihood of getting feedback or a review by sending relevant messages to buyers at the right time. Feedback Genius sends emails based on tracking information from UPS, FedEx, USPS and more.

A Healthier Account
Know what buyers are saying about you as a seller
Your reputation is everything. Get notified whenever someone leaves you seller feedback. With Seller Feedback Notifications, you’ll know when to respond to feedback on Amazon.

Product Reviews & Feedback Notifications
Get notifications when a review or feedback has been left
Stop manually checking for product reviews and seller feedback. Get notified whenever someone has shared their opinion about you or your products.

Kibly Summary

More Sales & Repeat Customers
Your glowing, detailed reviews will turn more shoppers into buyers. And your customers will tell their friends about your amazing service—then come back to buy from you again and again.

Follow-Up With Direct Mail
Kibly gives you the edge over your competition with our state-of-the-art seller tools. Use SendPost™ to automatically follow-up with your customer using a beautifully designed and fully personalized postcard delivered direct to their door.

Make A Lasting Connection
Use Kibly Connect™ to turn your Amazon customers into a long term asset for your business. This tool allows you to serve your past customers ads for your Amazon products on social media platforms such as FaceBook and Instagram. If you're serious about building a real, scalable business then this tool is for you!

Launch Products With Ease
Use SendPost™ & Kibly Connect™ to advertise your new products to past customers. Use a personalized postcard, email or FB ad to let your customers know that you have new products available! Grow your business by showing ads to people who already like your stuff!

100% Hands-Off Automation
Getting started takes less than 3 minutes. You’ll never have to worry about product reviews again. Kibly works for you 24/7—no fiddling or babysitting required. You can use your extra time to launch new product lines... or just enjoy your new income.

Price Higher & Still Crush Your Competition
With your growing arsenal of 5-star reviews, you’ll out-convert your competition—even if you’re charging more. And Amazon will choose your product for more cross-sells and recommendations

Features

Feature Feedback Genius Kibly
Email Analytics
Feedback Management
Automated Feedback Solicitation
Feedback Alerts
Manage Reviews
A/B Testing
Blacklist Buyers
Email Filter
Reputation Management
Request Amazon Product Reviews
Feedback Management
Automated Feedback Solicitation
Email Template
Email Automation
Custom Email Designer
Feedback Alerts
Negative Review Alerts
Manage Reviews

Pricing

Feedback Genius
Starting Price $20/m USD
Free Trial Available
Kibly
Starting Price $37/m USD
Free Trial Available

Reviews

Due to the importance of feedback, we got into the habit of turning to FeedBackGenius first thing in the morning and addressing issues on priority.

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Tom Buckland

Amazon SEO Consultant

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While there are certain things I’d like to see improved, bottom line, it makes sending out follow up email sequences very easy.

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Kinley McFadden

Smart Business Trends

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Feedback Genius helps me keep my 100% positive feedback score, and it also helps me fight off the occasional negative feedback that I receive as an FBA seller.

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Stephen Smotherman

Full-Time FBA

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If you subscribe this service - you need to check every time if number of e-mails did not go over your subscribed plan, otherwise you will be extra charged.

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Michael Ami

Web Retailer

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Easy to set up – You can be up and running in a matter of minutes with their pre-built email templates.

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Amazon Seller Tools

AMZ Finder

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Overall, the tool is very simplistic, and leaves quite a bit to be desired.

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Paulina Masson

Shopkeeper

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