Feedback Genius vs Salesbacker

Feedback Genius Summary

Automate Buyer-Seller Messaging
Get feedback and reviews with automated emails
Take back your time and automate your Amazon Buyer-Seller messages. Feedback Genius is easy to use. In fact, most sellers are sending messages within an hour of signing up.

Enhance the Buying Experience
Reach buyers at the perfect moment
Increase the likelihood of getting feedback or a review by sending relevant messages to buyers at the right time. Feedback Genius sends emails based on tracking information from UPS, FedEx, USPS and more.

A Healthier Account
Know what buyers are saying about you as a seller
Your reputation is everything. Get notified whenever someone leaves you seller feedback. With Seller Feedback Notifications, you’ll know when to respond to feedback on Amazon.

Product Reviews & Feedback Notifications
Get notifications when a review or feedback has been left
Stop manually checking for product reviews and seller feedback. Get notified whenever someone has shared their opinion about you or your products.

Salesbacker Summary

Increase reviews and seller feedback
Choose from our pre-built email campaigns designed to get you what you want most: product reviews, seller feedback or both. Set up once and forget it.

Automatically monitor your seller feedback and product reviews
Receive email alerts when you receive negative seller feedback or product reviews. Provides you an opportunity to thank a customer for their comments or provide good service to disappointed customers.

Email File Attachments
Include a PDF or other file with any email that we send to your Amazon customers — great for providing extra value or a bonus to your customers!