Feedback Genius vs Salesbacker

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Feedback Genius

Automatic Emails for Amazon Sellers

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Salesbacker

Get More Amazon Product Reviews. Salesbacker automatically emails your Amazon customers to help you get more product reviews and increase your seller feedback count.

Feedback Genius Summary

Automate Buyer-Seller Messaging
Get feedback and reviews with automated emails
Take back your time and automate your Amazon Buyer-Seller messages. Feedback Genius is easy to use. In fact, most sellers are sending messages within an hour of signing up.

Enhance the Buying Experience
Reach buyers at the perfect moment
Increase the likelihood of getting feedback or a review by sending relevant messages to buyers at the right time. Feedback Genius sends emails based on tracking information from UPS, FedEx, USPS and more.

A Healthier Account
Know what buyers are saying about you as a seller
Your reputation is everything. Get notified whenever someone leaves you seller feedback. With Seller Feedback Notifications, you’ll know when to respond to feedback on Amazon.

Product Reviews & Feedback Notifications
Get notifications when a review or feedback has been left
Stop manually checking for product reviews and seller feedback. Get notified whenever someone has shared their opinion about you or your products.

Salesbacker Summary

Increase reviews and seller feedback
Choose from our pre-built email campaigns designed to get you what you want most: product reviews, seller feedback or both. Set up once and forget it.

Automatically monitor your seller feedback and product reviews
Receive email alerts when you receive negative seller feedback or product reviews. Provides you an opportunity to thank a customer for their comments or provide good service to disappointed customers.

Email File Attachments
Include a PDF or other file with any email that we send to your Amazon customers — great for providing extra value or a bonus to your customers!

Features

Feature Feedback Genius Salesbacker
Email Analytics
Feedback Management
Automated Feedback Solicitation
Feedback Alerts
Manage Reviews
A/B Testing
Blacklist Buyers
Email Filter
Reputation Management
Request Amazon Product Reviews
Email Template
Email Automation
Custom Email Designer
Feedback Management
Automated Feedback Solicitation
Feedback Alerts
Request Amazon Product Reviews
Negative Review Alerts

Pricing

Feedback Genius
Starting Price $20/m USD
Free Trial Available
Salesbacker
Starting Price $19/m USD
Free Trial Available

Reviews

Due to the importance of feedback, we got into the habit of turning to FeedBackGenius first thing in the morning and addressing issues on priority.

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Tom Buckland

Amazon SEO Consultant

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While there are certain things I’d like to see improved, bottom line, it makes sending out follow up email sequences very easy.

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Kinley McFadden

Smart Business Trends

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Feedback Genius helps me keep my 100% positive feedback score, and it also helps me fight off the occasional negative feedback that I receive as an FBA seller.

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Stephen Smotherman

Full-Time FBA

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This tool is generally well organized, especially with respect to how it organizes your email campaigns.

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Dax Deegan

DaxDeegan.com

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The downside of this tool is that it only supports Amazon.com Marketplace.

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Paulina Masson

Shopkeeper

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This is an indispensable tool for any serious private label seller that needs to scale sales.

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Jordi Ordóñez

Jordiob.com

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