FeedbackExpress vs Kibly

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FeedbackExpress

FeedbackExpress makes it radically easy to improve your Amazon seller rating through powerfully effective, automated feedback requests, and a whole lot more!

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Kibly

Kibly sends automatic e-mails to buyers requesting for reviews. They have a variety of e-mail templates that have proved to work amongst many sellers.

FeedbackExpress Summary

Positive seller feedback and product reviews on tap
Amazon product review software places your feedback and product review requests on auto-pilot with professionally written messages, delivered to the
right customers, at the right time for the right products.

Timing is everything!
-Choose when your message will be triggered based on when an order is placed, dispatched or delivered—straight away or up to 10 weeks after the event.
-Choose a specific time of day to deliver messages or send at the same time an order was placed.

Filter messages according to:
-Fulfilment type (FBA or MFN)
-Item condition
-SKU or ASIN
-Shipping location

Protect your seller rating
-Exclude requests where the product delivery is late.

Ask for product reviews when positive feedback is left
-FeedbackExpress’ Amazon feedback tool can automatically thank customers for leaving positive feedback and ask for a product review at the same time—increasing your chances of getting a response.

Kibly Summary

More Sales & Repeat Customers
Your glowing, detailed reviews will turn more shoppers into buyers. And your customers will tell their friends about your amazing service—then come back to buy from you again and again.

Follow-Up With Direct Mail
Kibly gives you the edge over your competition with our state-of-the-art seller tools. Use SendPost™ to automatically follow-up with your customer using a beautifully designed and fully personalized postcard delivered direct to their door.

Make A Lasting Connection
Use Kibly Connect™ to turn your Amazon customers into a long term asset for your business. This tool allows you to serve your past customers ads for your Amazon products on social media platforms such as FaceBook and Instagram. If you're serious about building a real, scalable business then this tool is for you!

Launch Products With Ease
Use SendPost™ & Kibly Connect™ to advertise your new products to past customers. Use a personalized postcard, email or FB ad to let your customers know that you have new products available! Grow your business by showing ads to people who already like your stuff!

100% Hands-Off Automation
Getting started takes less than 3 minutes. You’ll never have to worry about product reviews again. Kibly works for you 24/7—no fiddling or babysitting required. You can use your extra time to launch new product lines... or just enjoy your new income.

Price Higher & Still Crush Your Competition
With your growing arsenal of 5-star reviews, you’ll out-convert your competition—even if you’re charging more. And Amazon will choose your product for more cross-sells and recommendations

Features

Feature FeedbackExpress Kibly
Email Template
Email Automation
Email Filter
Feedback Management
Automated Feedback Solicitation
Feedback Alerts
Request Amazon Product Reviews
Negative Review Alerts
Manage Reviews
Feedback Management
Automated Feedback Solicitation
Email Template
Email Automation
Custom Email Designer
Feedback Alerts
Negative Review Alerts
Manage Reviews

Pricing

FeedbackExpress
Starting Price £14.95/m GBP
Free Trial Available
Kibly
Starting Price $37/m USD
Free Trial Available

Reviews

If you’re just starting out you might go for Feedback Express and get a few more emails for your money.

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Elsie Mae Brown

ElsieMayBrown.com

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With this effective way of automatizing the feedback requests, you will be a whole lot more productive than before.

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Jordi Ordóñez

Jordiob.com

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Feedback Express have great customer service, which is the single reason I have always resisted trying any alternative.

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Tafhim Kiani

Web Retailer

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If you subscribe this service - you need to check every time if number of e-mails did not go over your subscribed plan, otherwise you will be extra charged.

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Michael Ami

Web Retailer

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Easy to set up – You can be up and running in a matter of minutes with their pre-built email templates.

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Amazon Seller Tools

AMZ Finder

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Overall, the tool is very simplistic, and leaves quite a bit to be desired.

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Paulina Masson

Shopkeeper

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