FeedbackFive vs Bindwise

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FeedbackFive

Developed by eComEngine, LLC, FeedbackFive gives Amazon sellers the power to proactively manage their feedback scores.

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Bindwise

Powerful ecommerce solutions for online merchants & brands.

FeedbackFive Summary

Automate Your Feedback Solicitation
Within seconds after signing up, your FeedbackFive account goes to work and automatically solicits feedback from customers. Based on your preferences, you can tell FeedbackFive how often and for which products to solicit Amazon feedback. Set it once, and watch the feedback roll in.

Ask at the Right Time, Every Time
Getting your customers to leave feedback on Amazon is a breeze, thanks to FeedbackFive’s automatic solicitation and timing rules. Customize your timing preferences so that customers receive emails at the time when they are most likely to open the message, click through, and leave feedback.

Request Amazon Product Reviews
In addition to seller feedback, FeedbackFive allows merchants to request Amazon product reviews. Sellers can build custom solicitation rules using our Email Campaign feature to tailor subject lines and messaging for each of their products.

Convert Feedback into New Revenue
The sellers with the most positive feedback tend to do the best on Amazon. Take control of your online reputation and reap the rewards of greater bottom line performance. Win the buy box more often and beat your competitors by maintaining a stellar Amazon seller rating.

Bindwise Summary

Automated ecommerce solutions inside spreadsheets.
Run your entire online business smarter from an automated ecommerce platform built on top of your own spreadsheets. Allow all of your ecommerce channels to work together in perfect harmony.

Order management
Bindwise understands that your growing business needs more flexibility and functionality to meet ever-changing workflow. Now, you can eliminate over 90% of the daily "busy manual work" associated with managing and fulfilling orders and make multi-channel selling a breeze with one central source of truth to view, manage and process orders.

Inventory management
Full inventory management and real-time inventory updates across all sales channels help to prevent double selling, reduce human errors and save your team time and effort.

MONITORING FOR AMAZON SELLERS
Gain crucial alerts about what Amazon doesn't reveal to the sellers.
While Amazon provides a lot of data to the sellers, they don't necessarily inform you about important changes and trends that can impact the fate of your sales

Get live updates with the Bindwise Alerts about everything important related to your store on Amazon:

Hijackers or piggybackers of your listings
Your unnoticed policy violations
Defects in listings or silently suppressed listings
Product detail page overrides
Listing optimization opportunities
Buy Box losses
Negative seller feedback
And more

Features

Feature FeedbackFive Bindwise
Campaign Manager
Feedback Alerts
Negative Review Alerts
Custom Email Designer
Reputation Management
Feedback Management
Email Analytics
Request Amazon Product Reviews
Automated Feedback Solicitation
Manage Reviews
A/B Testing
Blacklist Buyers
Email Filter
Order Management
Inventory Protection
Inventory Monitoring
Hijack Alerts
Listing Optimization
Negative Review Alerts
Feedback Management
Monitor Competitors
Policy Violation Alert

Pricing

FeedbackFive
Starting Price $9.99/m USD
Free Trial Available
Bindwise
Starting Price $19/m USD
Free Trial Available

Reviews

On the surface, FeedbackFive looks like it does a similar job to other feedback tracking tools out there, but it has a secret weapon up its sleeve.

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Tom Buckland

Amazon SEO Consultant

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With Feedback Five you can very seriously grow and manage your email marketing as well as your feedback, helping you to grow your Amazon store.

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Amazon Seller Tools

AMZ Finder

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...FeedbackFive is nicely integrated with Amazon. He said it’s very easy to use, and it provides flexible options for customizing emails and follow ups.

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Alexandra Urrea

FitSmallBusiness

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Bindwise is very good at letting you know about potential problems with your account, whether these are unresolved customer issues, dissatisfaction rates, ToS violations...

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Tom Buckland

Amazon SEO Consultant

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So I see it’s like really useful software or tool or solution for just plug in your Amazon account and then wait for the notifications.

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Augustas Kligys

Orange Klik

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Also, I have contacted their customer service several times with questions and concerns and they have been extremely responsive!

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Jeffrey Cobb

Google Reviews

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