FeedbackFive vs Feedback Genius

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FeedbackFive

Developed by eComEngine, LLC, FeedbackFive gives Amazon sellers the power to proactively manage their feedback scores.

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Feedback Genius

Automatic Emails for Amazon Sellers

FeedbackFive Summary

Automate Your Feedback Solicitation
Within seconds after signing up, your FeedbackFive account goes to work and automatically solicits feedback from customers. Based on your preferences, you can tell FeedbackFive how often and for which products to solicit Amazon feedback. Set it once, and watch the feedback roll in.

Ask at the Right Time, Every Time
Getting your customers to leave feedback on Amazon is a breeze, thanks to FeedbackFive’s automatic solicitation and timing rules. Customize your timing preferences so that customers receive emails at the time when they are most likely to open the message, click through, and leave feedback.

Request Amazon Product Reviews
In addition to seller feedback, FeedbackFive allows merchants to request Amazon product reviews. Sellers can build custom solicitation rules using our Email Campaign feature to tailor subject lines and messaging for each of their products.

Convert Feedback into New Revenue
The sellers with the most positive feedback tend to do the best on Amazon. Take control of your online reputation and reap the rewards of greater bottom line performance. Win the buy box more often and beat your competitors by maintaining a stellar Amazon seller rating.

Feedback Genius Summary

Automate Buyer-Seller Messaging
Get feedback and reviews with automated emails
Take back your time and automate your Amazon Buyer-Seller messages. Feedback Genius is easy to use. In fact, most sellers are sending messages within an hour of signing up.

Enhance the Buying Experience
Reach buyers at the perfect moment
Increase the likelihood of getting feedback or a review by sending relevant messages to buyers at the right time. Feedback Genius sends emails based on tracking information from UPS, FedEx, USPS and more.

A Healthier Account
Know what buyers are saying about you as a seller
Your reputation is everything. Get notified whenever someone leaves you seller feedback. With Seller Feedback Notifications, you’ll know when to respond to feedback on Amazon.

Product Reviews & Feedback Notifications
Get notifications when a review or feedback has been left
Stop manually checking for product reviews and seller feedback. Get notified whenever someone has shared their opinion about you or your products.

Features

Feature FeedbackFive Feedback Genius
Campaign Manager
Feedback Alerts
Negative Review Alerts
Custom Email Designer
Reputation Management
Feedback Management
Email Analytics
Request Amazon Product Reviews
Automated Feedback Solicitation
Manage Reviews
A/B Testing
Blacklist Buyers
Email Filter
Email Analytics
Feedback Management
Automated Feedback Solicitation
Feedback Alerts
Manage Reviews
A/B Testing
Blacklist Buyers
Email Filter
Reputation Management
Request Amazon Product Reviews

Pricing

FeedbackFive
Starting Price $9.99/m USD
Free Trial Available
Feedback Genius
Starting Price $20/m USD
Free Trial Available

Reviews

On the surface, FeedbackFive looks like it does a similar job to other feedback tracking tools out there, but it has a secret weapon up its sleeve.

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Tom Buckland

Amazon SEO Consultant

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With Feedback Five you can very seriously grow and manage your email marketing as well as your feedback, helping you to grow your Amazon store.

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Amazon Seller Tools

AMZ Finder

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...FeedbackFive is nicely integrated with Amazon. He said it’s very easy to use, and it provides flexible options for customizing emails and follow ups.

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Alexandra Urrea

FitSmallBusiness

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Due to the importance of feedback, we got into the habit of turning to FeedBackGenius first thing in the morning and addressing issues on priority.

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Tom Buckland

Amazon SEO Consultant

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While there are certain things I’d like to see improved, bottom line, it makes sending out follow up email sequences very easy.

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Kinley McFadden

Smart Business Trends

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Feedback Genius helps me keep my 100% positive feedback score, and it also helps me fight off the occasional negative feedback that I receive as an FBA seller.

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Stephen Smotherman

Full-Time FBA

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