FeedbackFive vs Salesbacker

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FeedbackFive

Developed by eComEngine, LLC, FeedbackFive gives Amazon sellers the power to proactively manage their feedback scores.

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Salesbacker

Get More Amazon Product Reviews. Salesbacker automatically emails your Amazon customers to help you get more product reviews and increase your seller feedback count.

FeedbackFive Summary

Automate Your Feedback Solicitation
Within seconds after signing up, your FeedbackFive account goes to work and automatically solicits feedback from customers. Based on your preferences, you can tell FeedbackFive how often and for which products to solicit Amazon feedback. Set it once, and watch the feedback roll in.

Ask at the Right Time, Every Time
Getting your customers to leave feedback on Amazon is a breeze, thanks to FeedbackFive’s automatic solicitation and timing rules. Customize your timing preferences so that customers receive emails at the time when they are most likely to open the message, click through, and leave feedback.

Request Amazon Product Reviews
In addition to seller feedback, FeedbackFive allows merchants to request Amazon product reviews. Sellers can build custom solicitation rules using our Email Campaign feature to tailor subject lines and messaging for each of their products.

Convert Feedback into New Revenue
The sellers with the most positive feedback tend to do the best on Amazon. Take control of your online reputation and reap the rewards of greater bottom line performance. Win the buy box more often and beat your competitors by maintaining a stellar Amazon seller rating.

Salesbacker Summary

Increase reviews and seller feedback
Choose from our pre-built email campaigns designed to get you what you want most: product reviews, seller feedback or both. Set up once and forget it.

Automatically monitor your seller feedback and product reviews
Receive email alerts when you receive negative seller feedback or product reviews. Provides you an opportunity to thank a customer for their comments or provide good service to disappointed customers.

Email File Attachments
Include a PDF or other file with any email that we send to your Amazon customers — great for providing extra value or a bonus to your customers!

Features

Feature FeedbackFive Salesbacker
Campaign Manager
Feedback Alerts
Negative Review Alerts
Custom Email Designer
Reputation Management
Feedback Management
Email Analytics
Request Amazon Product Reviews
Automated Feedback Solicitation
Manage Reviews
A/B Testing
Blacklist Buyers
Email Filter
Email Template
Email Automation
Custom Email Designer
Feedback Management
Automated Feedback Solicitation
Feedback Alerts
Request Amazon Product Reviews
Negative Review Alerts

Pricing

FeedbackFive
Starting Price $9.99/m USD
Free Trial Available
Salesbacker
Starting Price $19/m USD
Free Trial Available

Reviews

On the surface, FeedbackFive looks like it does a similar job to other feedback tracking tools out there, but it has a secret weapon up its sleeve.

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Tom Buckland

Amazon SEO Consultant

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With Feedback Five you can very seriously grow and manage your email marketing as well as your feedback, helping you to grow your Amazon store.

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Amazon Seller Tools

AMZ Finder

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...FeedbackFive is nicely integrated with Amazon. He said it’s very easy to use, and it provides flexible options for customizing emails and follow ups.

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Alexandra Urrea

FitSmallBusiness

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This tool is generally well organized, especially with respect to how it organizes your email campaigns.

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Dax Deegan

DaxDeegan.com

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The downside of this tool is that it only supports Amazon.com Marketplace.

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Paulina Masson

Shopkeeper

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This is an indispensable tool for any serious private label seller that needs to scale sales.

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Jordi Ordóñez

Jordiob.com

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