Feedback Genius vs Bindwise

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Feedback Genius

Automatic Emails for Amazon Sellers

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Bindwise

Powerful ecommerce solutions for online merchants & brands.

Feedback Genius Summary

Automate Buyer-Seller Messaging
Get feedback and reviews with automated emails
Take back your time and automate your Amazon Buyer-Seller messages. Feedback Genius is easy to use. In fact, most sellers are sending messages within an hour of signing up.

Enhance the Buying Experience
Reach buyers at the perfect moment
Increase the likelihood of getting feedback or a review by sending relevant messages to buyers at the right time. Feedback Genius sends emails based on tracking information from UPS, FedEx, USPS and more.

A Healthier Account
Know what buyers are saying about you as a seller
Your reputation is everything. Get notified whenever someone leaves you seller feedback. With Seller Feedback Notifications, you’ll know when to respond to feedback on Amazon.

Product Reviews & Feedback Notifications
Get notifications when a review or feedback has been left
Stop manually checking for product reviews and seller feedback. Get notified whenever someone has shared their opinion about you or your products.

Bindwise Summary

Automated ecommerce solutions inside spreadsheets.
Run your entire online business smarter from an automated ecommerce platform built on top of your own spreadsheets. Allow all of your ecommerce channels to work together in perfect harmony.

Order management
Bindwise understands that your growing business needs more flexibility and functionality to meet ever-changing workflow. Now, you can eliminate over 90% of the daily "busy manual work" associated with managing and fulfilling orders and make multi-channel selling a breeze with one central source of truth to view, manage and process orders.

Inventory management
Full inventory management and real-time inventory updates across all sales channels help to prevent double selling, reduce human errors and save your team time and effort.

MONITORING FOR AMAZON SELLERS
Gain crucial alerts about what Amazon doesn't reveal to the sellers.
While Amazon provides a lot of data to the sellers, they don't necessarily inform you about important changes and trends that can impact the fate of your sales

Get live updates with the Bindwise Alerts about everything important related to your store on Amazon:

Hijackers or piggybackers of your listings
Your unnoticed policy violations
Defects in listings or silently suppressed listings
Product detail page overrides
Listing optimization opportunities
Buy Box losses
Negative seller feedback
And more

Features

Feature Feedback Genius Bindwise
Email Analytics
Feedback Management
Automated Feedback Solicitation
Feedback Alerts
Manage Reviews
A/B Testing
Blacklist Buyers
Email Filter
Reputation Management
Request Amazon Product Reviews
Order Management
Inventory Protection
Inventory Monitoring
Hijack Alerts
Listing Optimization
Negative Review Alerts
Feedback Management
Monitor Competitors
Policy Violation Alert

Pricing

Feedback Genius
Starting Price $20/m USD
Free Trial Available
Bindwise
Starting Price $19/m USD
Free Trial Available

Reviews

Due to the importance of feedback, we got into the habit of turning to FeedBackGenius first thing in the morning and addressing issues on priority.

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Tom Buckland

Amazon SEO Consultant

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While there are certain things I’d like to see improved, bottom line, it makes sending out follow up email sequences very easy.

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Kinley McFadden

Smart Business Trends

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Feedback Genius helps me keep my 100% positive feedback score, and it also helps me fight off the occasional negative feedback that I receive as an FBA seller.

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Stephen Smotherman

Full-Time FBA

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Bindwise is very good at letting you know about potential problems with your account, whether these are unresolved customer issues, dissatisfaction rates, ToS violations...

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Tom Buckland

Amazon SEO Consultant

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So I see it’s like really useful software or tool or solution for just plug in your Amazon account and then wait for the notifications.

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Augustas Kligys

Orange Klik

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Also, I have contacted their customer service several times with questions and concerns and they have been extremely responsive!

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Jeffrey Cobb

Google Reviews

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