FeedbackExpress vs Salesbacker

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FeedbackExpress

FeedbackExpress makes it radically easy to improve your Amazon seller rating through powerfully effective, automated feedback requests, and a whole lot more!

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Salesbacker

Get More Amazon Product Reviews. Salesbacker automatically emails your Amazon customers to help you get more product reviews and increase your seller feedback count.

FeedbackExpress Summary

Positive seller feedback and product reviews on tap
Amazon product review software places your feedback and product review requests on auto-pilot with professionally written messages, delivered to the
right customers, at the right time for the right products.

Timing is everything!
-Choose when your message will be triggered based on when an order is placed, dispatched or delivered—straight away or up to 10 weeks after the event.
-Choose a specific time of day to deliver messages or send at the same time an order was placed.

Filter messages according to:
-Fulfilment type (FBA or MFN)
-Item condition
-SKU or ASIN
-Shipping location

Protect your seller rating
-Exclude requests where the product delivery is late.

Ask for product reviews when positive feedback is left
-FeedbackExpress’ Amazon feedback tool can automatically thank customers for leaving positive feedback and ask for a product review at the same time—increasing your chances of getting a response.

Salesbacker Summary

Increase reviews and seller feedback
Choose from our pre-built email campaigns designed to get you what you want most: product reviews, seller feedback or both. Set up once and forget it.

Automatically monitor your seller feedback and product reviews
Receive email alerts when you receive negative seller feedback or product reviews. Provides you an opportunity to thank a customer for their comments or provide good service to disappointed customers.

Email File Attachments
Include a PDF or other file with any email that we send to your Amazon customers — great for providing extra value or a bonus to your customers!

Features

Feature FeedbackExpress Salesbacker
Email Template
Email Automation
Email Filter
Feedback Management
Automated Feedback Solicitation
Feedback Alerts
Request Amazon Product Reviews
Negative Review Alerts
Manage Reviews
Email Template
Email Automation
Custom Email Designer
Feedback Management
Automated Feedback Solicitation
Feedback Alerts
Request Amazon Product Reviews
Negative Review Alerts

Pricing

FeedbackExpress
Starting Price £14.95/m GBP
Free Trial Available
Salesbacker
Starting Price $19/m USD
Free Trial Available

Reviews

If you’re just starting out you might go for Feedback Express and get a few more emails for your money.

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Elsie Mae Brown

ElsieMayBrown.com

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With this effective way of automatizing the feedback requests, you will be a whole lot more productive than before.

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Jordi Ordóñez

Jordiob.com

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Feedback Express have great customer service, which is the single reason I have always resisted trying any alternative.

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Tafhim Kiani

Web Retailer

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This tool is generally well organized, especially with respect to how it organizes your email campaigns.

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Dax Deegan

DaxDeegan.com

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The downside of this tool is that it only supports Amazon.com Marketplace.

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Paulina Masson

Shopkeeper

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This is an indispensable tool for any serious private label seller that needs to scale sales.

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Jordi Ordóñez

Jordiob.com

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