MerchBee vs FeedbackWhiz

MerchBee Summary

100% Amazon Compliant
Message your customers with absolute confidence knowing that MerchBee is a trusted platform that strictly adheres to Amazon’s terms of service.

Design Beautiful Emails
Plain text emails? Check. Attachments? Check. Images? Check. Rich HTML layouts? Check. Our tool for creating autoresponders is only limited by your imagination.

Feedback Monitoring
MerchBee monitors negative feedback and will instantly alert you via SMS or email. Our streamlined tools ensure swift resolution with both the customer and Amazon.

Automatic Blacklisting
Set up filters that automatically stop messages from being sent to customers that have left poor seller feedback or that have chosen to unsubscribe.

Unlimited Marketplaces
Connect with your customers from around the world and manage autoresponders for amazon.com, .ca, .mx, .uk, .de, .it, .fr, and .es in one place, at no additional cost.

Filters That Convert
Target specific orders with autoresponders using our robust filtering criteria that includes fulfillment channel, ASIN, price paid for the product, and so much more.

Target Loyal Customers
Reward customers with special messages and promotions for their 2nd, 3rd, 4th, and 5th purchases to encourage brand loyalty and increase product reviews.

Full Schedule Control
Schedule emails to reach your customers when you want. Today? Tomorrow? After an order has shipped? After an order was delivered? We empower you to decide.

FeedbackWhiz Summary

Everything you need to simplify and effectively grow your Amazon business.

Order Management
All your orders, customer data and order metrics synced and fully integrated on one platform screen. Search, filter, analyze and download with ease. Intuitively designed to save you time and keep you focused on selling.

Product Reviews
Organize, view, and group all your product reviews in a single screen. Analyze, manage, and get instant notifications when negative reviews are posted.

Feedback
Create customized emails and fully configured campaigns to maximum positive feedback. Prioritize urgent negative feedback to address unsatisfied customers and maintain a great reputation with minimal effort.

Email Automation
Build powerful email sequences tailored to individual products and buyer behaviors. Create effective custom templates with our live preview editor using custom variables, emoji’s, animated gifs, file attachments, custom HTML, and much more.

Analytics
Increase profitability by focusing on intelligent insights that inform key decisions. A/B test campaigns, open rates, access and download historical customer data to create custom audience or look a like campaigns on Facebook to re-target your customers.

Time Savings
FeedbackWhiz unifies all the tools you need to run your business, automates repetitive tasks in seconds, and saves you hours so you can concentrate on expanding your business and making money.