MerchBee vs Feedbackz

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MerchBee

Creating autoresponder campaigns for your entire product portfolio is easy, and MerchBee gives you complete control over scheduling and design to truly engage your customers.

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Feedbackz

Higher Converting Feedback Requests. Built for marketing savvy Amazon sellers seeking more beautiful and more powerfully targeted automatic follow-up email funnels.

MerchBee Summary

100% Amazon Compliant
Message your customers with absolute confidence knowing that MerchBee is a trusted platform that strictly adheres to Amazon’s terms of service.

Design Beautiful Emails
Plain text emails? Check. Attachments? Check. Images? Check. Rich HTML layouts? Check. Our tool for creating autoresponders is only limited by your imagination.

Feedback Monitoring
MerchBee monitors negative feedback and will instantly alert you via SMS or email. Our streamlined tools ensure swift resolution with both the customer and Amazon.

Automatic Blacklisting
Set up filters that automatically stop messages from being sent to customers that have left poor seller feedback or that have chosen to unsubscribe.

Unlimited Marketplaces
Connect with your customers from around the world and manage autoresponders for amazon.com, .ca, .mx, .uk, .de, .it, .fr, and .es in one place, at no additional cost.

Filters That Convert
Target specific orders with autoresponders using our robust filtering criteria that includes fulfillment channel, ASIN, price paid for the product, and so much more.

Target Loyal Customers
Reward customers with special messages and promotions for their 2nd, 3rd, 4th, and 5th purchases to encourage brand loyalty and increase product reviews.

Full Schedule Control
Schedule emails to reach your customers when you want. Today? Tomorrow? After an order has shipped? After an order was delivered? We empower you to decide.

Feedbackz Summary

#MoreProductReviews
Boost the rate your organic product reviews come in with feedback requests that make buyers actually want to take action.

Our layout, messaging, and design are polished and optimized to squeeze the highest open and click thru rates.

Add on our server's 99.99% deliverability rate, and you become out-right dangerous to competing listings.

Optimize Targeting & Delivery
Customize who, what, when, where, from, and how buyers will get a feedback request email.

Including extras like targeting promo code buyers, specific ASINs, repeat buyers, past orders, etc.

Gorgeous, Responsive Emails
Convert more buyers into reviewers with professionally designed, full HTML/CSS email templates that adjusts to phones & gives an amazing impression.

More importantly - you can change any and everything easily with an easy point & click editor.

Alerts For New Product Reviews
Setup a custom email alert to be sent any time a new product review is posted on your ASIN listings.

Buyer Management
Add specific buyers to a blacklist so they get no more emails from you.

Buyers who are opted-out from Amazon are also automatically added to the blacklist.

All Of Europe, One Account
United Kingdom, Germany, France, Spain, and Italy marketplaces can all be run under one account and plan.

You can also send specific language-translated emails to only buyers from a certain country using Hunts.

Features

Feature MerchBee Feedbackz
Feedback Management
Automated Feedback Solicitation
Feedback Alerts
Email Template
Email Automation
Email Filter
Custom Email Designer
Email Analytics
Email Template
Email Automation
Email Filter
Custom Email Designer
Feedback Management
Automated Feedback Solicitation
Feedback Alerts
Request Amazon Product Reviews
Manage Reviews

Pricing

MerchBee
Starting Price $30/m USD
Free Trial Available
Feedbackz
Starting Price $9/m USD
Free Trial Available

Reviews

It is enough for what it does but there are better options overall.

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Mallory Davis

Web Retailer

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One fun feature is blacklisting your customers from any future emails from you, if they left a 1-2 star feedback.

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Paulina Masson

Shopkeeper

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One of the things that I really appreciate about what MerchBee is doing is they're making it easier for you to be a smart marketer if you're on Amazon.

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Ryan Daniel Moran

Freedom Fast Lane

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The only thing you are missing out on is the negative review alerts and some of the higher-end features and tracking that Feedback Genius has, but Imo, the only real missing...

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Dan Moody

Private Label Selling on Amazon FBA

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The program comes with high conversion ratio and it is because of the fact that it targets the mobile marketplace as well.

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Amazon Seller Tools

AMZ Finder

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Nice interface. Emails your customers after they purchased from you. You can choose to email after they order immediately, or wait after Shipped or Delivered.

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Paulina Masson

Shopkeeper

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