MerchBee vs Feedbackz

MerchBee Summary

100% Amazon Compliant
Message your customers with absolute confidence knowing that MerchBee is a trusted platform that strictly adheres to Amazon’s terms of service.

Design Beautiful Emails
Plain text emails? Check. Attachments? Check. Images? Check. Rich HTML layouts? Check. Our tool for creating autoresponders is only limited by your imagination.

Feedback Monitoring
MerchBee monitors negative feedback and will instantly alert you via SMS or email. Our streamlined tools ensure swift resolution with both the customer and Amazon.

Automatic Blacklisting
Set up filters that automatically stop messages from being sent to customers that have left poor seller feedback or that have chosen to unsubscribe.

Unlimited Marketplaces
Connect with your customers from around the world and manage autoresponders for amazon.com, .ca, .mx, .uk, .de, .it, .fr, and .es in one place, at no additional cost.

Filters That Convert
Target specific orders with autoresponders using our robust filtering criteria that includes fulfillment channel, ASIN, price paid for the product, and so much more.

Target Loyal Customers
Reward customers with special messages and promotions for their 2nd, 3rd, 4th, and 5th purchases to encourage brand loyalty and increase product reviews.

Full Schedule Control
Schedule emails to reach your customers when you want. Today? Tomorrow? After an order has shipped? After an order was delivered? We empower you to decide.

Feedbackz Summary

#MoreProductReviews
Boost the rate your organic product reviews come in with feedback requests that make buyers actually want to take action.

Our layout, messaging, and design are polished and optimized to squeeze the highest open and click thru rates.

Add on our server's 99.99% deliverability rate, and you become out-right dangerous to competing listings.

Optimize Targeting & Delivery
Customize who, what, when, where, from, and how buyers will get a feedback request email.

Including extras like targeting promo code buyers, specific ASINs, repeat buyers, past orders, etc.

Gorgeous, Responsive Emails
Convert more buyers into reviewers with professionally designed, full HTML/CSS email templates that adjusts to phones & gives an amazing impression.

More importantly - you can change any and everything easily with an easy point & click editor.

Alerts For New Product Reviews
Setup a custom email alert to be sent any time a new product review is posted on your ASIN listings.

Buyer Management
Add specific buyers to a blacklist so they get no more emails from you.

Buyers who are opted-out from Amazon are also automatically added to the blacklist.

All Of Europe, One Account
United Kingdom, Germany, France, Spain, and Italy marketplaces can all be run under one account and plan.

You can also send specific language-translated emails to only buyers from a certain country using Hunts.